Because our products are all either made-to-order or digital downloads, Streamroots Publishing has a policy of no refunds, no returns and no exchanges.
All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through Streamroots Publishing.
Non-Refundable Items
All items or services purchased from Streamroots Publishing are non-refundable. This policy applies but is not limited to:
- eBooks
- Audiobooks
- Printed books
- Title or author related Merchandise
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
- Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving the item. In such cases, a replacement may be provided at the discretion of Streamroots Publishing.
- Wrong Item Sent: If you receive an item different from the one you ordered, please notify us within 5 days for a possible refund or exchange.
- Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at: [email protected].
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check Streamroots.org for updates.